Proactive IT management. Zero surprises.
24/7 monitoring, a local help desk, and proactive patching for one flat monthly fee. We handle your entire IT environment so your team never has to think about it.
Managed Environment Status
All systems operational
Avg. response time
14 min
Client uptime (30 days)
99.97%
Tickets resolved this month
847
Active managed clients
152
What We Manage
Everything in your IT environment. One flat fee.
Every service below is included in your monthly plan. Nothing billed separately, nothing falling through the cracks.
24/7 Remote Monitoring
Every endpoint, server, and network device monitored around the clock. Issues are detected and resolved before they affect your team.
Local Help Desk
Real engineers in Northeast Ohio, not an overseas call center. We answer quickly and fix problems the first time.
Patch Management
Operating system and application patches tested and deployed on a schedule. No missed updates, no vulnerable systems.
Endpoint Protection
Business-grade antivirus, EDR, and threat detection on every device. Managed, monitored, and updated continuously.
Asset Inventory & Lifecycle
Complete visibility into every device you own. We track warranties, flag aging hardware, and plan replacements before failures happen.
Remote & On-Site Support
Most issues resolved remotely in minutes. When on-site is needed, our local engineers are there, not a sub-contractor.
Documentation & Runbooks
Every system, password, and vendor relationship documented. If something goes wrong, we know exactly what to do.
Monthly Reporting
Clear, jargon-free reports showing uptime, tickets resolved, patch status, and recommendations. You'll always know what you're paying for.
Who It's For
Built for businesses that can't afford downtime.
We've managed IT for every industry in Northeast Ohio. Here are the ones we serve most.
Manufacturing
Production lines can't wait for IT.
Minimal downtime, priority response, OT/IT segmentation. We keep the floor running.
Healthcare
HIPAA compliance built in.
Encrypted endpoints, access controls, audit-ready documentation. No shortcuts on patient data.
Legal Firms
Confidentiality is non-negotiable.
Secure remote access, encrypted file storage, compliance-ready infrastructure for your practice.
Professional Services
Reliable tools for a client-facing business.
Fast response, reliable email, no surprises on billing day. IT that stays out of your way.
How We Deliver It
From assessment to fully managed in days.
A structured onboarding that minimizes disruption and delivers measurable results fast.
Step 01
Assess & Document
We review your current environment, document everything, and identify gaps. You get a written report within 24 hours.
Step 02
Transition & Stabilize
We take over monitoring, patch, and secure your systems. Most clients see measurable improvement within the first 30 days.
Step 03
Ongoing Management
Monthly check-ins, proactive maintenance, and a dedicated support line. Your IT environment, handled.
Pricing
Flat monthly pricing. No surprises.
One per-user fee covers your entire managed IT environment. Scales with your team.
Most popular for teams of 5–50
Foundation Plan
$99 / user / mo
- 24/7 monitoring
- Local help desk
- Patch management
- Endpoint protection
- Asset tracking
- Monthly reporting
Cybersecurity add-on available from $49/user/mo
Related Services
Layer in additional protection.
Cybersecurity
EDR, dark web monitoring, phishing simulations, and firewall management. Layered protection.
Cloud & Backup
On-site and off-site backups, bare-metal restore, and verified recovery testing.
Network Management
LAN/WAN design, managed Wi-Fi, VLAN segmentation, and multi-site connectivity.
Free Assessment
30 minutes.
A complete picture of your IT.
Most assessments surface 3–5 issues the client did not know existed. You will leave with a written summary, specific recommendations, and a clear understanding of your risk posture.
No obligation. The assessment report is yours regardless.
Conducted by a senior engineer, not a sales representative
Written findings delivered within 24 hours
Available remotely or on-site in Northeast Ohio
Prefer email? info@geekbrothers.tech